Refund and Return Policy for The BeautyQueen

Last Updated: March 31, 2025

Welcome to The BeautyQueen, an affiliate marketing platform dedicated to helping you discover the best beauty products through our website at https://thebeautyqueen.store. This Refund and Return Policy explains our role as an affiliate marketing website, the limitations of our responsibility regarding refunds and returns, and how you can navigate these processes with the third-party retailers we link to. We aim to provide clarity and transparency for our users in the USA, UK, Canada, and Australia while ensuring you understand the steps to take if you need to return a product or request a refund.

Our Role as an Affiliate Marketing Platform

The BeautyQueen operates as an affiliate marketing website, meaning we do not sell beauty products directly. Instead, we provide affiliate links to third-party retailers who sell physical beauty products such as skincare, makeup, and hair care items. When you click on an affiliate link on The BeautyQueen and make a purchase, you are buying directly from the third-party retailer, not from us. As a result, all refunds, returns, and exchanges are handled by the retailer from whom you purchased the product, in accordance with their specific refund and return policies. We encourage you to review the retailer’s policy before making a purchase to understand their terms, conditions, and processes.

Understanding Refunds and Returns

Since The BeautyQueen does not sell products directly, we do not process refunds, returns, or exchanges. If you need to return a product or request a refund for a purchase made through an affiliate link on our website, you must contact the third-party retailer directly. Each retailer will have its own policies regarding:

• Timeframes for returns (e.g., 30 days, 14 days, or other periods).
• Conditions for returns (e.g., unused items, original packaging, proof of purchase).
• Refund methods (e.g., original payment method, store credit, or exchange).
• Return shipping costs (e.g., whether the customer or retailer covers the cost).
  We recommend checking the retailer’s website for their refund and return policy or contacting their customer service team for assistance with your request.

How to Initiate a Refund or Return

To initiate a refund or return for a product purchased through an affiliate link on The BeautyQueen, follow these general steps:

• Identify the Retailer: Determine which third-party retailer you purchased the product from by reviewing your order confirmation email or checking your purchase history.
• Review Their Policy: Visit the retailer’s website to find their refund and return policy, which will outline the steps, timeframes, and conditions for returns.
• Contact the Retailer: Reach out to the retailer’s customer service team using the contact information provided on their website. You may need to provide your order number, proof of purchase, and a reason for the return.
• Follow Their Process: The retailer may require you to obtain a Return Merchandise Authorization (RMA) number, package the item with specific documentation (e.g., receipt, order details), and ship it back to their designated address.
  The BeautyQueen is not involved in this process and cannot assist with returns, refunds, or exchanges, as we do not have access to the retailer’s systems or inventory.

Limitations of Our Responsibility

As an affiliate marketing platform, The BeautyQueen is not responsible for:

• The quality, safety, or condition of products purchased through affiliate links.
• The processing of refunds, returns, or exchanges by third-party retailers.
• Any delays, errors, or issues with the retailer’s refund or return process.
• Shipping costs, restocking fees, or other charges imposed by the retailer for returns.
• Disputes between you and the retailer regarding a purchase, refund, or return.
  We strive to partner with reputable retailers to ensure a positive shopping experience, but we cannot guarantee the actions or policies of third-party retailers. If you encounter issues with a retailer, we suggest resolving them directly with the retailer’s customer service team.

Age Requirement for Using The BeautyQueen

The BeautyQueen is intended for users who are 18 years of age or older. We do not permit individuals under 18 to use our website, ensuring that our platform remains appropriate for our target audience. If you are under 18, please refrain from accessing or using The BeautyQueen, as we cannot assist with purchases, refunds, or returns for users who do not meet this age requirement.

Google AdSense Advertisements

The BeautyQueen uses Google AdSense to display advertisements on our website. These ads may lead to third-party websites, and some may involve purchases. We are not responsible for the refund or return policies of products or services purchased through these advertisements. If you make a purchase through an ad, please refer to the advertiser’s or retailer’s refund and return policy for guidance.

Compliance with Applicable Laws

The BeautyQueen operates from Peshawar, Pakistan, and complies with applicable Pakistani laws, including the Prevention of Electronic Crimes Act 2016. We also strive to align with international consumer protection laws in the USA, UK, Canada, and Australia, where our audience is based. However, refund and return laws vary by jurisdiction, and third-party retailers are responsible for complying with the laws in your region. For example:

• In the USA, some states require retailers to display refund policies prominently, or customers may be entitled to a refund within a specific timeframe (e.g., California allows 30 days if no policy is displayed).
• In the UK, consumers have a 14-day cooling-off period for online purchases under the Consumer Contracts Regulations.
  We encourage you to familiarize yourself with your local laws and the retailer’s policies to understand your rights.

Disputes with Third-Party Retailers

If you have a dispute with a third-party retailer regarding a refund or return, we recommend the following steps:

• Contact the retailer’s customer service team to resolve the issue directly.
• Review the retailer’s terms and conditions for their dispute resolution process, which may include mediation or arbitration.
• If the issue remains unresolved, you may consider filing a complaint with a consumer protection agency in your jurisdiction, such as the Federal Trade Commission (FTC) in the USA or the Competition Bureau in Canada.
  The BeautyQueen cannot mediate or resolve disputes between you and third-party retailers, as we are not a party to the transaction.

Changes to This Refund & Return Policy

We may update this Refund & Return Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page with a revised Last Updated date. Your continued use of The BeautyQueen after such changes indicates your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed about our refund and return guidelines.

Explore More at RugsRoad

At The BeautyQueen, we’re passionate about connecting you with quality products, and we’re excited to share another venture of ours. If you’re looking to enhance your home decor with premium, stylish rugs, visit our sister site, RugsRoad, at https://rugsroad.com. RugsRoad offers a diverse range of rugs to suit every aesthetic, perfect for adding elegance to your space. Your use of RugsRoad will be governed by its own terms and policies, which we encourage you to review.

Contact Us

If you have any questions about this Refund & Return Policy or need assistance finding a retailer’s contact information, please don’t hesitate to reach out. You can contact us at:

• Email: info@thebeautyqueen.store
• Phone: +923300117648
• Location: Peshawar, Pakistan

Thank you for choosing The BeautyQueen as your affiliate marketing platform for beauty products. We’re here to help you navigate your shopping journey with clarity and confidence.